Privacy Policy

1. Data Controller

The data controller responsible for processing your personal data is:

PLACEHOLDER ŞİRKET ÜNVANI
Placeholder Mah. Placeholder Sk. No: 1, İstanbul, Türkiye
Email: info@wellow.io

2. Data We Collect

We may collect the following types of data when you use our website and platform:

Personal Information

• Name, email address, and phone number (provided during registration or via contact forms)
• Company affiliation and employee role information

Usage Data

• IP address
• Browser type and version
• Pages visited and time spent on pages
• Platform interaction data (benefits usage, wallet transactions)

Cookies

• Cookie identifiers and preferences (see our Cookie Policy for details)

3. How We Use Your Data

We use the collected data for the following purposes:

• To provide and manage employee benefits and wellness programs
• To process wallet transactions and benefit purchases
• To respond to your inquiries submitted through the contact or demo request forms
• To improve our website, platform, and user experience
• To analyze website traffic and usage patterns

4. Cookies

Our website uses cookies to enhance your browsing experience and analyze traffic. For detailed information about the cookies we use and how to manage your preferences, please refer to our Cookie Policy.

5. Third-Party Services

We use the following third-party services that may process your data:

• Microsoft Clarity — Used for behavior analysis, heatmaps, and session replay to improve user experience.

6. Data Retention

We retain your data as follows:

• Account data — Retained for as long as your account is active and as required by applicable law.
• Contact form data — Retained for as long as necessary to fulfill the purpose for which it was collected.
• Analytics data — Retained in accordance with the respective service provider's data retention policies.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Right of Access — You can request a copy of the personal data we hold about you.
• Right to Rectification — You can request correction of inaccurate or incomplete data.
• Right to Erasure — You can request deletion of your personal data.
• Right to Restriction — You can request that we restrict the processing of your data.
• Right to Data Portability — You can request to receive your data in a structured, commonly used format.
• Right to Object — You can object to the processing of your personal data.

To exercise any of these rights, please contact us at info@wellow.io.

8. International Transfers

Your data may be processed outside your country of residence through the third-party services we use. These services may transfer and store data on servers located in different jurisdictions. We ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Contact

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: info@wellow.io